Comprehensive Terminal Management System for Remote Monitoring. Manage POS terminals across multiple locations: offering real-time control, status monitoring, and secure transaction processing of the institutions, providing customers with convenient access to financial services.
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TERMINAL MANAGMENT FEATURES

Explore our robust features and capabilities for seamless and secure operations

Real-Time Terminal Status

Ensure seamless operations with real-time terminal status monitoring, offering live updates for POS devices. This ensures:

  • Device health tracking: Monitor transaction status, connectivity, and hardware performance in real time.
  • Proactive management: Receive alerts for potential issues like transaction errors.
  • Minimal downtime: Address disruptions promptly to maintain uninterrupted service.
  • Enhanced client satisfaction: Deliver reliable and consistent POS network performance.
  • Operational efficiency: Streamline management with continuous visibility and control.
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Operator Management

Streamline oversight with the operator management solution for POS devices, designed to assign, monitor, and manage operators. This ensures:

  • Activity tracking: Monitor operator actions to establish accountability.
  • Smooth operations: Ensure seamless business processes with efficient operator oversight.
  • Customizable settings: Tailor operator roles and permissions accordingly.
  • Secure access: Restrict device management to authorized personnel only.
  • Global compliance: Adhere to ISO 27001 and PCI DSS standards for security and data protection.
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Merchant Onboarding & Support

Simplify operations with the merchant onboarding and support feature, designed to streamline registration and POS configuration. This ensures:

  • Onboarding: Register businesses and set up POS devices to start accepting payments.
  • Support: Provide merchants with real-time troubleshooting and assistance.
  • Device management: Enable POS maintenance and issue resolution.
  • Minimal downtime: Address concerns promptly to ensure uninterrupted operations.
  • Smooth operations: Maintain merchant satisfaction with reliable support.
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Real-time Transaction Monitoring

Gain continuous oversight with real-time transaction monitoring solutions for POS devices. This ensures:

  • Tracking: Monitor all transactions as they occur in real time.
  • Issue detection: Identify failed transactions or connectivity disruptions promptly.
  • Proactive management: Address potential problems to maintain smooth operations.
  • Detailed insights: Analyze transaction patterns for informed decision-making.
  • Operational reliability: Ensure uninterrupted payment services with continuous monitoring.
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Company mission: Our mission is to enhance financial services with secure,
reliable, and innovative technology. We partner with financial institutions
to create scalable solutions that streamline
operations, enhance customer experiences and ensure
compliance in a rapidly evolving industry.

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E-mail: customerservice@resilientsystems.co

Phone Number: +254 100 588 544

Physical Address:13th Floor Delta Corner,

Westlands, Nairobi, Kenya.